Overnight Member Services Representative-Norfolk,VA | Hiring
Opportunity in Norfolk
Fast Facts
- Position: Overnight Member Services Representative (Based in Norfolk)
- Experience: Entry-Level (Training in Norfolk).
- Employer: Planet Fitness (Hiring in Norfolk)
- Status: New Norfolk listing (actively interviewing).
- Worksite: Norfolk, VA
- This Norfolk-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Planet Fitness team in Norfolk, VA is growing.
- Benefit from working in Norfolk, a key hub for the Fitness And Recreation industry.
Salary and Benefits
- Pay: $13-$16/Hour (approx. $17.9k/Year)
- Benefits: Eligible team members receive standard benefits.
- Impactful work with supportive local leadership.
Day-to-Day
- Apply your your professional skills skills at our Norfolk location.
Foster a Judgement Free Zone All Night Long
About Planet Fitness
Planet Fitness is dedicated to creating a "Judgement Free Zone" where anyone can work out comfortably, regardless of their fitness level. Because our members lead busy lives, many of our clubs are open 24/7. The Part-Time Overnight Member Services Representative is the hospitable, vigilant face of the club during the late-night and early-morning hours. When you embark on an entry-level career in fitness jobs with us, you are joining a highly energetic team focused on cleanliness, friendliness, and community support.
Job Summary
We are actively seeking incredibly friendly, self-motivated, and observant individuals to join our overnight team. As a Part-Time Overnight Member Services Representative, you will manage the front desk, assist late-night members, and execute deep-cleaning tasks throughout the facility. You will serve as the nocturnal host, delivering the signature welcoming atmosphere that sets Planet Fitness apart in the gym and fitness industry. This is a dynamic role perfect for night owls who enjoy a mix of customer service and physical cleaning tasks.
Comprehensive Responsibilities
- Front Desk Hospitality: Greet late-night and early-morning members enthusiastically, scan their digital key tags, and answer basic questions about memberships.
- Facility Deep Cleaning: Utilize the quieter overnight hours to execute comprehensive cleaning protocols, including mopping locker rooms, sanitizing tanning beds, and wiping down cardio equipment.
- Security & Observation: Monitor the club floor and security cameras to ensure all members are safe and adhering to club policies during unstaffed hours.
- Administrative Support: Process membership sales, handle register transactions for drinks and apparel, and prepare the club for the morning rush.
Industry-Leading Benefits & Salary
Your nocturnal hospitality and hard work are supported by a great package:
- Salary: Competitive part-time base pay PLUS an overnight shift differential (Estimated total: $15.50 to $18.50 per hour).
- Free Membership: Enjoy a complimentary Black Card membership to use the gym and amenities (massage chairs, tanning) for free.
- Career Progression: Opportunities to transition to daytime roles, shift leadership, or club management.
- Flexible Scheduling: Part-time overnight shifts tailored to fit around school or a primary daytime job.
Requirements & Qualifications
- Must be at least 18 years of age upon application (due to overnight hours and cleaning chemical use).
- No prior fitness or gym experience required—we are looking for customer service superstars.
- Must possess an incredibly friendly, outgoing personality, a reliable nocturnal schedule, and a strong work ethic for cleaning duties.
- Ability to walk, stand continuously, and perform physical cleaning tasks (bending, mopping) for the duration of the shift.
Frequently Asked Questions
How much does the Member Services Representative-Norfolk,VA | Hiring position pay at Planet Fitness?
This role offers a pay range of $13 - $16. Actual compensation may vary based on experience, shift, and location within Norfolk.
Where is this Member Services Representative-Norfolk,VA | Hiring job located?
This position is based in Norfolk, VA. Check the job details for the exact work location and nearest site within Norfolk.
Can I work this part-time Member Services Representative-Norfolk,VA | Hiring job around another job or schedule?
Yes. This is a part-time role — typically around 15 to 30 hours per week — and Planet Fitness offers flexible scheduling with shifts across mornings, evenings, and weekends. Many people work it as a second job or to earn extra income around a full-time job, school, or family. Share your availability when you apply.
Do I need prior experience to apply for this Member Services Representative-Norfolk,VA | Hiring job?
No prior experience is required. Planet Fitness provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What are the overnight shift hours?
Overnight shifts usually run from late evening into the early morning — for example around 10:00 PM to 6:00 AM — though exact hours vary by employer and location in Norfolk. Night shifts often add shift-differential pay on top of the base hourly rate.
How many hours per week is this part-time Member Services Representative-Norfolk,VA | Hiring role?
Part-time roles at Planet Fitness typically run about 15 to 30 hours per week, usually in 4- to 6-hour shifts you can often pick around your availability. Exact hours depend on the location's needs and the days and times you can work.
