Weekend Guest Services Associate
Opportunity in Lowell
Key Information
- Required Experience: Entry-Level.
- Employer: Topgolf (Hiring in Lowell)
- Status: New Lowell listing (actively interviewing).
- Location: Lowell, MA
- Position: Weekend Guest Services Associate (Based in Lowell)
- This Lowell-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Topgolf team in Lowell, MA is growing.
- Benefit from working in Lowell, a key hub for the Hospitality / Entertainment industry.
Compensation & Benefits
- Salary: $16-$18/Hour (approx. $20.6k/Year)
- Benefits: A comprehensive benefits package is included.
- Stable workload with modern tooling and processes.
Position Scope
- Apply your your professional skills skills at our Lowell location.
Drive the Fun on the Weekend
About Topgolf
Topgolf is the ultimate entertainment destination, blending technology-driven golf with incredible food, drinks, and a party atmosphere. Our venues absolutely come alive on Friday nights, Saturdays, and Sundays. The Weekend Guest Services Associate is the energetic host who manages the flow of the venue, getting groups into their hitting bays seamlessly. When you embark on an entry-level career in hospitality jobs with Topgolf, you are joining a vibrant, high-energy team dedicated to creating memorable experiences.
Job Summary
We are actively seeking highly outgoing, organized, and energetic individuals to join our weekend hospitality team. As a Weekend Guest Services Associate, you will manage the front desk, coordinate the waitlist, and escort guests to their bays. You will serve as the first point of contact, delivering the signature high-energy hospitality that sets Topgolf apart in the entertainment industry. This is a dynamic, highly social role perfect for outgoing personalities who want a fun weekend gig.
Comprehensive Responsibilities
- Lobby Management: Greet massive weekend crowds enthusiastically, checking in reservations and managing walk-in expectations accurately.
- Waitlist Coordination: Utilize our proprietary software to quote accurate wait times and text guests when their hitting bay is ready.
- Guest Escorting: Walk groups to their bays, providing a brief, exciting overview of the safety rules and how to use the gaming software.
- Vibe Maintenance: Keep the lobby and front desk area immaculate, answer phone inquiries, and assist the events team with large party check-ins.
Industry-Leading Benefits & Salary
Your weekend energy and hospitality are rewarded with awesome perks:
- Salary: Competitive part-time base wage of $16.00 to $18.50 per hour.
- Free Gameplay: Enjoy free Topgolf gameplay during off-peak hours for you and your friends.
- Food Discounts: Significant employee discounts on our delicious, chef-driven menu.
- Flexible Weekends: Shifts designed specifically to capture peak traffic (Friday nights, Saturday days/nights, and Sunday afternoons).
Requirements & Qualifications
- Must be at least 16 years of age upon application.
- No prior golf or hospitality experience is required—we are looking for pure energy and customer service skills.
- Must possess an incredibly friendly, loud, and confident demeanor to project over a busy, music-filled lobby.
- Ability to stand for the duration of the shift and walk continuously between the lobby and hitting bays.
Frequently Asked Questions
How much does the Guest Services Associate position pay at Topgolf?
This role offers a pay range of $16 - $18. Actual compensation may vary based on experience, shift, and location within Lowell.
Where is this Guest Services Associate job located?
This position is based in Lowell, MA. Check the job details for the exact work location and nearest site within Lowell.
Can I work this part-time Guest Services Associate job around another job or schedule?
Yes. This is a part-time role — typically around 15 to 30 hours per week — and Topgolf offers flexible scheduling with shifts across mornings, evenings, and weekends. Many people work it as a second job or to earn extra income around a full-time job, school, or family. Share your availability when you apply.
Do I need prior experience to apply for this Guest Services Associate job?
No prior experience is required. Topgolf provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Guest Services Associate role?
Part-time roles at Topgolf typically run about 15 to 30 hours per week, usually in 4- to 6-hour shifts you can often pick around your availability. Exact hours depend on the location's needs and the days and times you can work.
Are weekend-only schedules available for this position?
Topgolf offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Lowell.
