Weekend Front Desk Agent
Role Based in Durham
Key Information
- Impactful work with supportive local leadership.
- Pay: $17-$21/Hour (approx. $23.6k/Year)
- Posted: Recently.
- Company: Marriott International
- Position: Weekend Front Desk Agent (Based in Durham)
- Benefits: This role offers a competitive benefits package.
- This role centers on your professional skills within the Hospitality / Lodging space in Durham.
- Worksite: Durham, NC
- Experience: Entry-Level (Training in Durham).
- This Durham-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Marriott International team in Durham, NC is growing.
- Benefit from working in Durham, a key hub for the Hospitality / Lodging industry.
Welcome Guests to their Weekend Getaway
About Marriott International
Marriott International is the world's largest hotel chain, dedicated to putting people first and providing world-class hospitality. Weekends are a massive driver of our leisure travel business. The Weekend Front Desk Agent is the polished, professional face of the hotel, ensuring check-ins and check-outs are flawless. When you embark on an entry-level career in hospitality jobs with Marriott, you are joining a prestigious global brand with unmatched career mobility.
Job Summary
We are actively seeking highly polished, organized, and deeply hospitable individuals to join our weekend front office team. As a Weekend Front Desk Agent, you will manage guest arrivals, process payments, and resolve any immediate concerns. You will serve as the hospitality ambassador, delivering the signature warmth that sets Marriott apart in the hotel industry. This is an engaging, professional role perfect for hospitality students or those seeking a structured weekend job in a premium environment.
Comprehensive Responsibilities
- Guest Check-In/Out: Utilize the property management system (PMS) to accurately check guests in and out, assign rooms, and encode key cards.
- Concierge Services: Provide local recommendations for weekend dining, entertainment, and transportation, enhancing the guest's leisure trip.
- Issue Resolution: Handle guest complaints or requests (e.g., extra towels, late check-out) gracefully, dispatching housekeeping or engineering promptly.
- Financial Accuracy: Process credit card authorizations, handle cash accurately, and ensure the shift drawer balances perfectly at the end of the day.
Industry-Leading Benefits & Salary
Your weekend professionalism and hospitality are rewarded with a great package:
- Salary: Competitive part-time hourly wage of $16.50 to $20.00, depending on the property tier and location.
- Explore Rate: Access to the highly coveted Marriott Explore program, offering deeply discounted hotel rooms for you and your family worldwide.
- Career Progression: Marriott heavily promotes from within, offering clear pathways to Front Office Manager or corporate roles.
- Flexible Weekends: Part-time shifts focused on the Friday-to-Sunday travel windows (morning, evening, or night audit shifts available).
Requirements & Qualifications
- Must be at least 18 years of age upon application.
- No prior hotel experience is explicitly required, but previous customer service or administrative experience is highly preferred.
- Must possess an incredibly polished demeanor, excellent verbal communication, and the ability to remain calm under pressure.
- Comfortable standing behind the desk for extended periods and utilizing complex computer software.
Frequently Asked Questions
How much does the Front Desk Agent position pay at Marriott International?
This role offers a pay range of $17 - $21. Actual compensation may vary based on experience, shift, and location within Durham.
Where is this Front Desk Agent job located?
This position is based in Durham, NC. Check the job details for the exact work location and nearest site within Durham.
Can I work this part-time Front Desk Agent job around another job or schedule?
Yes. This is a part-time role — typically around 15 to 30 hours per week — and Marriott International offers flexible scheduling with shifts across mornings, evenings, and weekends. Many people work it as a second job or to earn extra income around a full-time job, school, or family. Share your availability when you apply.
Do I need prior experience to apply for this Front Desk Agent job?
No prior experience is required. Marriott International provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Front Desk Agent role?
Part-time roles at Marriott International typically run about 15 to 30 hours per week, usually in 4- to 6-hour shifts you can often pick around your availability. Exact hours depend on the location's needs and the days and times you can work.
Are weekend-only schedules available for this position?
Marriott International offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Durham.
